Thank you for renewing or upgrading your membership! Please read these instructions before you begin.

Since this is the first year using our new online membership system we recommend you follow the instructions in section C, "Use Your FOTZ Number to Retrieve Your Logon ID and Password".

A) If You Know Your Logon ID and Password

If you know your logon ID and password, follow these steps:

  1. Click here to logon. Your membership will be displayed. (If your membership is not displayed, follow the steps in “User Your FOTZ Number to Retrieve Your Logon ID and Password.”)

  2. To renew or upgrade your membership, click Renew. The renewal/upgrade process will begin and you can choose to renew at the same level, or upgrade to a different level.

B) If You're Not Sure Of Your Logon ID or Password

If you're not sure of your logon ID or password, follow these steps:

  1. Click here to recover your password.

  2. After you’ve recovered the password, log on to your account.

    •  If your membership is displayed, click Renew to renew or upgrade the membership.

    • If your membership is not displayed, follow the steps in “User Your FOTZ Number to Retrieve Your Logon ID and Password.”

C) Use your FOTZ Number to Retrieve Your Logon ID and Password

If you know your FOTZ membership number, follow these steps: Click here for help finding your FOTZ membership number.

  1. Make sure you have your FOTZ membership number.

  2. Click here to look up your membership.

  3. In the Number field, enter your FOTZ membership number.

  4. Fill out the rest of the form.

  5. In the Email Address fields, enter your current email address.

After you submit the form, you’ll receive an email with logon information for your membership.

If You Still Can’t Log On, Contact Us for Help!

If you followed all of the above steps but still don’t see your membership after you log on, click here to request our help.

If You’re Renewing a Gift Membership

If you’re renewing a gift membership for another family and you don’t have their account information, please purchase a NEW membership in their name. We’ll make sure that the membership is processed as a renewal. Or, call us at (816) 595-1234 to provide renewal information for the gift membership. 


How to Find Your FOTZ Membership Number

Your Membership ID number can be found below the barcode on your FOTZ Membership cards. If you cannot locate your cards or otherwise require your Membership ID click here to request our help. We will contact you as soon as possible.